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Our customers are our top priority

No question is too big or too small for us! Take a look at some of our frequently ased questions below.
Still stumped? Contact us here

Frequently asked questions

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How much do I order?

Our handy wallpaper calculator is here to help!

- or wallpaper we recommend to disregard windows and doorways
when determining how much to order.
- Our wallpaper comes labelled and is installed side by side. No need to account for the pattern repeat- we take care of that for you.

- We suggest to use excess wallpaper in other areas of the home like drawers, bookshelves, cupboards etc.

Wallpaper Calculator

How do I install the wallpaper?

Please view our instruction guide here

- Our instruction guide can be found here

-Our wallpaper comes labelled for installation and is to be installed side by side with an overlap of about 0.39”

-We recommend our wallpaper to be installed on smooth flat surfaces and at least 3 weeks after painting. For any textured walls, we suggest to order a sample first.

How do I remove the wallpaper?

-For our vinyl removable wallpaper, we recommend to warm the vinyl with a hair dryer to help loosen the adhesive before removing from the wall.

-Starting from one corner of the panel, pull down slowly at a sharp angle, continuing to use the hairdryer as you go.

Do you offer returns or exchanges?

All our items are custom made to order and we do not offer returns or exchanges.

Please contact us immediately if there are any issues with your order.

Are there any care instructions?

Our removable vinyl wallpaper or decals can be cleaned with a damp cloth and water only.

What if I have textured walls?

If your walls are textured, we always recommend to order a sample first! While our products are generally recommended for smooth, flat surfaces we do have some customers experience success with their textured walls. We suggest to place the decal on the wall, warm with a hair dryer and use a tennis ball to help push into the cracks.

If your walls are textured, we always recommend to order a sample first! While our products are generally recommended for smooth, flat surfaces we do have some customers experience success with their textured walls. We suggest to place the decal on the wall, warm with a hair dryer and use a tennis ball to help push into the cracks.

How do I install delicate decals?

Intricate decals may be tricky to install. Place the decal design face down, and remove the backing paper from the decal as shown in the video.

Still stumped? No problem.